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Frequently Asked Questions

What is the Deakin University External Reporting Line?

The Deakin University External Reporting Line is an independent and confidential service established by Deakin University to enable complaints and allegations relating to improper conduct, unlawful or unethical behaviour to be made via an external body.

What can be reported?

Any breaches of the Code of Conduct, related policies and issues that may adversely affect Deakin University may be reported.  This may include any criminal offence, breach of legal obligation, unsafe behaviour, harassment or bullying.

Why has Deakin University introduced this service?

Deakin University believes that all staff, students and other stakeholders have a role in ensuring that the University meets it objects and conducts its operations ethically, responsibly and lawfully.  There is a range of internal reporting avenues available.  This service is intended to augment and support existing processes by facilitating anonymous reporting.

How do I make a report?

Deakin University has engaged Stopline to receive, record and report serious misconduct to it.  Stopline is an independent, confidential and impartial conduit for the reporting of information about corrupt or improper conduct at Deakin.

Who is Stopline?
Stopline is an Australian company which specialises in providing integrity/whistleblowing services. It has been operating for over a decade and assists listed and private companies; local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at
Do I have to give my name?

No. Your call to Stopline can, if you wish, be anonymous and the staff of Stopline will not ask for any personal details. You may volunteer information anonymously to Stopline if you desire. If you do not wish to remain anonymous, this information may be provided to the Disclosure Officer at Deakin University. If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date.

If I make a complaint regarding suspected misconduct, how will I be protected?

Deakin University is committed to ensuring that its objects and operations are undertaken ethically, transparency and with proper accountability.  It has in place a range of policies and procedures to ensure that it meets the standards expected of it by its stakeholders, regulators and, most importantly, itself.  It fosters a culture of honesty and accountability by enabling complaints and allegations to be brought forward and investigated.  Complaints can be made anonymously and will be dealt with confidentially.

The University has appointed Stopline to facilitate and enhance the receipt and management of complaints and allegations anonymously and confidentially.

Can I make a Public Interest Disclosure to Stopline?

No.  If you wish to make a public interest disclosure and have the protection afforded by the Public Interest Disclosure Act 2012 (Vic), you should consult IBAC (

How does Stopline work?

Stopline enables staff, students, contractors and stakeholders to report suspected misconduct in good faith via telephone, email, internet, facsimile or mail, to an independent organisation with trained staff who will receive your concerns confidentially (anonymously if you wish), to identify the relevant internal processes, and to provide the confidential information to that area or, alternatively, to General Counsel at Deakin.

Who and what is the nominated officer?
A person within Deakin University is responsible for ensuring that all serious complaints are handled appropriately. The nominated officer is responsible for Deakin University’s role in managing disclosures and being the contact point for both Stopline and the Deakin University.
When should I contact Stopline?
You can contact the Stopline when you have knowledge of any fraudulent, corrupt, unlawful or unethical conduct by an employee and/or contractor.
At what time can I contact Stopline?

You can telephone the Stopline on 1300 30 45 50 (in Australia) 24 hours a day, 7 days a week.  A Stopline investigator will answer your call during business hours (0800 – 1800 Mon – Fri AEST).  Any messages left with our overnight team will be responded to within one working day. You can also send your disclosure via the internet (this website), email, facsimile or mail.

Will I be informed about the result of making a report?
Yes. You will be kept advised about the status of the report, decisions made regarding how the matter is to be handled, timeframes that apply and the result of any investigation and action taken. If you choose to remain anonymous, you will be issued with a confidential reference and password and must initiate contact through one of the methods above to receive feedback.
If I make a report will I be liable anyway?

Deakin University will use all reasonable efforts to protect any person who has made  a complaint or raised allegations from reprisals or victimisation.  However, the act of reporting improper conduct may not shield that person from the reasonable consequences flowing from any involvement they personally may have in respect of the serious misconduct.